Salient now offers worry-free Managed Services to help clients stay current, control budgets, guarantee availability and proactively address support issues.

Remote Monitoring & Quick Response:

Remote monitoring of Salient infrastructure and quick response provide a completely worry-free solution. These services are available whether the Salient infrastructure is located on your network or whether you have purchased Salient Infrastructure Hosting. Aspects of these services are:

• Monitoring of uptime / system availability

• Instant trouble-shooting of data synchronization issues between host systems and Salient servers

• Server software updates 

• Server dongle license updates

or Infrastructure Hosting

Salient Infrastructure Hosting provides an organization of any size with 24/7 access to its Salient infrastructure. This access may be obtained via Salient applications hosted in a specified data center or at our secure facilities. Aspects of these services are:

• 24/7 hosting of Salient application infrastructure in specified data centers to ensure secure and reliable systems availability globally

• Implementation hosting and application hosting

• Salient's takes responsibility for all hardware

Business Benefits

Salient Managed Services provide reliable outsourcing. The following benefits are provided by Salient Managed Services:

• Monitor and support of system availability

• Expertise to perform upgrades, migrations, and other critical Salient-Related functions to support the overall long-term operation of the solution

• Infrastructure for testing and implementing the latest Salient solutions to help support changing business requirements

• Guaranteed availability, fast responses, and personal consultation to ensure that business processes are supported anytime and anywhere

• Greater cost effectiveness and responsiveness to the evolving needs of your organization

• Access to professional Salient consultants to help you establish fixed IT costs over time